Overall I was pleased with the service provided by your agency:
– terms were fairly clear with all charges laid out explicitly
– Offers came in pretty quickly on both flats at competitive levels
– Once I accepted the offers they did turn into letting agreements
– people have generally been responsive on the questions I asked
– All tasks were broken down between different members of the team which is good I think because people are more focused on one particular area of the letting process (and the team members seem to communicate well with each other)
– statements of account are clear

I really liked the fact that everything could be done via email without having to print/sign/send documents back and forth. It was the first time I used the docusign platform and I find it very convenient

I also liked the research piece you sent on the various markets covered by your agency, this is particularly useful to a “first time” landlord to get an overview of the market dynamics in the area

So far I can say that if I have another property to let in the area I would definitely reuse your services

  • Regards, T
  • Landlord @ Courtyard Apartments, E1