Both referees complained that the referencing process was time consuming and the online system didn’t work. My boss ended up having to call the agency for support and fill out the form twice. In addition, one of the agents called the office and reduced our receptionist to tears. Obviously, both experiences were incredibly embarrassing for me, but not Hurford Salvi Carr’s fault.
The checking in agency were also poorly informed. The itinerary and report they produced are by far the best I’ve ever seen as a tennant, but it would have been nice to have received the keys from someone who could tell me where the car park was, where the rubbish went, how the heating works etc.
But all in all, great agency and lovely people.
I would definitely recommend Kirk and Hurford Salvi Car to anyone.
The property was also marketed at a sensible price and overall I was very pleased with the service
After we initially lost a buyer over the Brexit uncertainty, Kirk found a new buyer within a very short time frame and agreed identical terms which we were very happy with.
A great guy to deal with.
They did their best in making sure I could get the kind of flat I wanted around the Bloomsbury area. All comments and preferences from our side were noted and acted on efficiently, which we very much appreciate. Thank you as well for being accommodating to their customers for other issues when we first arrived, like those concerning the delivery of moving in boxes.
All in all I’ve been very impressed and happy with the services provided at Hurford.
Agents were friendly, helpful and responsive and served to gently drive the deal along from all sides.
As an inexperienced landlord, I had many basic questions, all of which Angela Kelly answered promptly and thoroughly. Business was conducted mostly via email as I was abroad during this period but Hurford Salvi Carr handled the entire process very efficiently. I have no hesitation whatsoever in recommending the agency highly.
We would gladly recommend your services
In coming from out of town a lot I would tend to need access to the property at short notice and I found Jake very helpful in this regard. At times when Jake (the rep I was dealing with) wasn’t available, I wasn’t put on the back burner, the rest of the team were well up on where I was up to and were helpful in keeping things moving.
Kevin Green at Hurford Salvi Carr was extremely helpful and efficient in arranging the transaction, assisting the process by recommending solicitors familiar with the area and property as well as seeking feedback from the seller as rapidly as possible each time a discussion needed to take place. The end result was a very fast process to exchange and a successful sale with very little stress.
We certainly would work with Hurford Salvi Carr again and would highly recommend your company.
You’ve gone about your business free of empty promises and marketing jargon which is refreshing to say the least. I therefore think you are perfectly capable to assist me again.
Chat soon and thank you very much.
Kevin Green contacted me after I registered an interest in another property on a generic agent’s website. The property he offered, amongst several, much better suited my needs. From the moment of first contact to completion of the sale this week I found Kevin highly professional, supportive and, importantly, very responsive to my questions. I wish to thank him, especially as I had specific requirements and need for much engagement to ensure this transaction proceeded in a timely manner – this he did with aplomb, and on the basis of my experience would have no hesitation in recommending the services of Hurford Salvi Carr.
Kevin operated superbly in the purchase of the flat I acquired for my client. It was not simply a case of arriving on time when meetings were scheduled but he also provided vast background knowledge to the building and the vendors, allowing us to be flexible to their requirements.
Laterally he even found the make of the kitchen in the flat we were purchasing and confirmed with the manufacturer that it was still in stock! This really is going beyond ones duties.
As a buying agent I am constantly disappointed in the calibre and Standard of estate agents. However, when I find a good one, not only does the transaction go much more smoothly but I also return to them for repeat business. Selling property is not rocket science but finding a good agent at a good and reputable company is very difficult, in Kevin, I have just that. And I look forward to buying from him again, very soon.
I have recommended Hurford Salvi Carr before and will continue to do so and I will also recommend Kevin personally.
I have dealt with many estate agencies in London and it’s always felt like a business transaction. With Hurford Salvi Carr, it doesn’t seem like that. It’s like having an actual relationship with someone who takes an interest in you. Thank you, Hurford Salvi Carr, for being the best estate agency I’ve had the pleasure of dealing with.
This was my first conversation regarding a new flat with an agent and Jomar came across very friendly, professional and attentive and as I was describing my requirements to Jomar he was able to tell me that he had just received a lead on a property which wasn’t on the market yet but would be going on very soon. Within 10 minutes he was able to arrange a viewing and within 20 minutes I put down an offer and secured the property. All, before it was even on the market.
I believe this was down to good market knowledge on Jomar’s part and excellent professionalism and urgency which made dealing with Hurford Salvi Carr and Jomar an absolute pleasure. Both Jomar and his colleagues at Hurford Salvi Carr were very professional, friendly and always maintained communication throughout and after the process.
It is also worth mentioning that Hurford Salvi Carr have low referencing fees when compared to other agents, they have no ridiculous surcharges, and they have a very efficient & flexible deposit, inventory & contracts procedure.
I have recommended Hurford Salvi Carr and Jomar to a friend and would have no hesitations using them in securing a property in the future.
It was impossible not to be impressed with your knowledge of the area, the street and the building but also the type of property I wanted to sell within it. But the main reason I feel impelled to write is to complement you on the high degree of professionalism and integrity you brought to the whole process. A sale within five working days was also a pleasant surprise.
I’d highly recommend Leroy
I just wanted to say thank you for all your work in successfully advertising and renting out my flat. The entire process was very smooth and efficient from first walking into your office to receiving my first payment from the rental. I had expected all kinds of hassles along the way and was pleasantly surprised that there were none!! It has been a great pleasure to do business with you. I could never have imagined that it would be this straightforward.
Marco has got finesse and that unparalleled rolodex of customers.
I am very grateful to the two of them.
From the bottom of our hearts, thank you so much, John!
Both yourself and Gareth have been a great support this I truly appreciate that
Thank you very much.
He was always able to get hold of, even weekend on his day off, he managed to seal the deal within 5 days, very impressed.
Thank you very much Jomar for your assistance and help in meeting the formal requirements to rent a flat in London. Especially because I moved from outside the UK, I highly appreciated your support and trustful manner in the whole process.
I am appreciating Ryan’s professional ability and kindly service from all the staffs at the Hurford Salvi Carr. Hurford Salvi Carr is a reliable and professional letting agency.
Introduced to me by Marco Fugaccia, Sally has been excellent to work with throughout the sales process, concluding in her finding us a cash buyer who offered the asking price. Sally’s quick responses to all of our queries and her friendly emails and phone calls meant that the experience of finding the right buyer was smooth from start to finish. We were of course delighted to get the asking price and I put this down to both Hurford Salvi Carr’s valuation and Sally’s clearly excellent negotiating skills.
Lisa could not have been more helpful and has been a real source of strength for us: a helpful guide, a highly efficient manager and always a listening ear. Lisa made a real point of making sure we knew she was available to speak with us whenever was needed, and managed what was quite an emotional process for us with tact and diplomacy. Lisa was everything we wanted from a sales manager, and we feel lucky to have had her support throughout.
Finally I must mention Marco Fugaccia and Sam Morton. Marco was introduced to me by a mutual friend and was friendly and efficient in getting the ball rolling on our sale, and Sam offered excellent communication and – along with Sally – was essential in getting the right kind of buyers through the door.
It is a huge testament to the strength of Hurford Salvi Carr that it attracts such excellent employees, and I would not hesitate to work with the team again – or recommend them to friends.
We were tentative about the property at first but Stephanie arranged a couple of viewings for us and once we had made up our mind, she was quick to get the property off the market and to process our application.
Since moving in she has kept in touch to make sure we are not having any issues and made us feel very welcome in Limehouse Marina.
The flat has never seen a day without Tenants and these have so far, on the
whole, prooved reliable.
Some of the Staff are real pearls.
I would be delighted to recommend Hurford Salvi Carr, particularly as the first port of call for estate agent services in Shoreditch.
In particular, we would like to thank Sally who was always well in control of things, and who kept the sale on course when negotiations reached an impass.
If the opportunity arises, we will certainly recommend Hurford Salvi Carr to others.
I am so grateful to all the teams in Sales and Lettings!
A big thank you to you both for your excellent work relating to the sale of my apartment, and in particular the last couple of weeks trying to locate required documents.
Your knowledge of the legal side, Islington council and contacts in the profession have proved invaluable and I can honestly say I don’t think we would have reached exchange of contracts without your expertise.
Your thinking outside of the box is what makes you head and shoulders above the competition.
I look forward to catching up with you later in the week and I’ll pop all copies of keys off to you by Monday morning latest.
Please can you convey to your ‘bosses’ that we are delighted with the service we have received from your office relating to the sale and purchase for us of the two properties. Alex in particular has been excellent. Always polite, very professional, responding quickly to questions, negotiating and liaising with parties whenever necessary and extraordinarily helpful. It hasn’t been the easiest of sales and we have been quite stressed with the protracted negotiations and Alex has always been of great assistance. In Alex’s absences, Lisa you have always kept us well informed and been very helpful.