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If you are a tenant and you get Kerri as your property manager consider yourself in luck. Not only is she brilliant at her job but she is flexible, reliant and understanding. She has the unique ability to outline ownership and responsibly without passing the buck or pointing fingers. I can honestly say Kerri is the best property manager we have had.
  • Tenant @ Medland House, E14

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I am tenant at 1 The Iconic under your management. Just a quick note to feedback on Hurford Salvi Carr service. Your Property Manager Dawn Williams has been my recent point of contact covering several issues. In short Dawn has been the most proactive and super responsive rep I have come across. I have several customer facing teams at CenturyLink and am always keen for customer feedback – the good the bad and the ugly! Most of all our customers value responsiveness when they have an issue. Dawn has displayed all we strive for as a business so I didn’t want this feedback to pass by.

Given COVID and the fact the flat is my weekday pad I am moving out in June. So will be end of dealing with Hurford Salvi Carr for now but overall have been highly satisfied with your services and would not hesitate in recommending Hurford Salvi Carr to others.

  • Tenant @ The Iconic

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Dear Karen,

As you know I have been more than happy with the service provided and would be grateful if you could pass this on to be included in Testimonials.

Hurford Salvi & Carr helped me buy my apartment in 2011 and have managed it ever since. I was never without a tenant throughout the period either. I have had the usual run of issues with the place related to break downs, tenants as well as a goods vehicle somehow managing to back into the downstairs wall. All of this was very ably managed by Karen Cruz who went out of her way to ensure that these things were dealt with. I relied on her for advice on what to do and best option to take. There will be a short pause whilst a family member resides but I will be straight back to Hurford Salvi & Carr, and hopefully Karen, as soon as they leave.

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I wanted to pass on positive feedback about Gareth, who has been are property Manager for the last 18 months.

Having worked at Dexters Estate Agents in the past myself and understanding his role from the same side of the fence, Gareth has been a pleasure to engage with. He’s been very responsive and caring to us over the last 18 months ( I could name a few separate occasions but I don’t want to bore you)! He’s acted in a professional manner always and easy to engage with. Gareth quickly built a strong level of rapport with me and therefore I felt comfortable asking him questions about are tenancy agreement that I normally wouldn’t.

He is a great example of someone who delivers an exceptionally high quality customer service experience and we are grateful that he was are property manager.

  • Tenant @ Hallmark Court, E14

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Being overseas landlords can be a very stressful undertaking, and the Hurford Salvi Carr Limehouse property management team will do everything in their power to take that stress away. Our relationship with Maria started four years ago. Not long after that we began interacting with Gareth, and over the last 18 months, Kerri too. To call them a dream team would be an understatement. The true test was the recent refurbishment of our flat, during which Kerri went above and beyond the call of duty to make sure everything was completed to the highest standard possible. Her sense of dedication and perfection is truly impeccable. Property managers often get a negative reputation for the standard of work that they do, but we simply cannot fault the knowledge, diligence and overall efforts of the Limehouse team. If you have a property in their catchment area and need help, we would strongly recommend getting in touch with Maria, Gareth, and Kerri. They will treat your place as if it were their own.
  • Landlord @ Eluna

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Hi John,

Just a note to say that I’m all moved out and the flat has been professionally cleaned.

I wanted to reach out and say thanks for all your help over the last couple of years – I really appreciate the swift and empathetic responses, and how you’ve helped me enjoy my stay at the property.

Thanks again. Take care

  • Tenant @ Union Central

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I have really appreciated your assistance. You have been a star and a pleasure to deal with. I wish you all the best.
  • Tenant @ Kingsway Mansions

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Hurford Salvi Carr provide an unbeatable management service. Unlike most agents, they do actively manage your property and take the hassle away from rentals by keeping both tenant and landlord happy by dealing with any issues swiftly and efficiently. Gareth and Kerri are brilliant! Great job guys!
  • Landlord @ 169 Basin

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We recently moved out from Bow Quarter, 4 amazing years in a beautiful, quirky complex that will stay with us forever!
Our stay became even smoother as Gareth was always by our side to assist in any minor problems we might have had.
What can I say about him, always with a smile, kind, super-efficient and very caring for his tenants.
Seriously helped us all the way and we cant thank him enough for making our experience in Bow Quarter even better!
  • Sofia & Nick
  • Tenant @ Bow Quarter

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Thank you for the info Giada. Super service all the way through. Definitely contact you when I am moving back to London looking for my next London flat.
  • Tenant @ 35 Orchard Building

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We have found Kerri to be extremely diligent in managing the everyday issues of our property. Unfailingly polite and never fails to follow up on questions or problems. We have had some challenges to managing our property but Kerri makes almost all of the problems go away. Would thoroughly recommend the entire team at Hurford Salvi Carr including Colleen and Marc who have also secured an increase in rental income with a year’s renewal, in an extremely challenging environment for mum and dad investors like us.
  • Landlord @ Romford Road, E15

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Giada has delivered very satisfying service. As an international student in London, I found it hard to deal with property’s emergency as the local maintenance was too complicated for a foreigner to approach. Giada and the agency understood my needs and helped me on all different kinds of troubles. She played a vital role in the communication of the landlord and me. She responded to my inquiries quickly and sorted out my problems with much patience. Thank you.
  • Best regards, Ao
  • Tenant @ Bloomsbury Terrace, WC1

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Hurford Salvi Carr has been the Letting Company for my plus 3 years in my apartment. Giada has always dealt with any issues raised in a professional and competent manor. I can give my Giada my best recommendations.
  • Thanks, Daniel
  • Landlord @ Orchard Building, EC1

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I would like to command Giada for her efficiency in organizing the change of carpet and repairs in my flat. Giada coordinated very swiftly with the landlord and with the company in charge of the works the choice of the carpet and the execution of the works. Giada was very helpful and responsive.
  • Kind regards, Catherine
  • Tenant @ Lambs Conduit, WC1

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Giada thanks you are amazing!
The service you guys provide is superb.
  • Thanks a lot, Francesca
  • Landlord @ Sans Walk, EC1

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Giada has been an amazing property manager for us. She is always on hand to offer support and responds quickly to any queries we have. Everything is done in a very professional way whilst still being very approachable and pleasant to deal with.
  • Thanks, Jen
  • Landlord @ Leeds Court, EC1

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I’ve been using Hurford Salvi Carr for the letting and management of my flat since early 2015. I have to say the service I have received since day one has been excellent. The property management services team have always gone above and beyond, whenever there has been an issue in the flat they quickly and efficiently have ready a potential solution for the issue.
  • Excellent client service all round. Gavin
  • Landlord @ Basin Approach, E14

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I just wanted to commend you for all your efforts and patience recently. I know sometimes it can seem like a thankless task at times, but because of your hard work and dedication to the job, we have very happy tenants, for the time being anyway. Your proactive attitudes really set you apart from the rest of the estate agencies we work closely with and we work with the biggest in London.
  • Best Regards, James
  • Tenant @ Mount Pleasant

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You are a star honestly your customer service and attention to detail is second to none
  • Many thanks,
  • Tenant @ Kingsway Masions, WC1

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Hurford Salvi Carr seem like an integral part of our Limehouse community if you peer into their open glass windows along the marina. I’ve had a wonderful relationship with everyone there and they have been very accommodating with any issues we have faced. The one that stands out for me was a leak issue in the apartment for which we had to move to have some work done. They personally came over to help me and my 8-month pregnant wife move our things, ensured we had every comfort and even got the workers to expedite the repairs so that we could return in plenty of time for the birth of our daughter. We couldn’t have asked for more consideration and care.

I have dealt with many estate agencies in London and it’s always felt like a business transaction. With Hurford Salvi Carr, it doesn’t seem like that. It’s like having an actual relationship with someone who takes an interest in you. Thank you, Hurford Salvi Carr, for being the best estate agency I’ve had the pleasure of dealing with.

  • Best Regards,
  • Tenant @ Limehouse Basin, E14

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I would like to thank Tony for making a recent rental in the Clerkenwell area a painless process. There were a few points of negotiation and Tony dealt with them swiftly wearing the hats of both property investor and prospective tenant very well. I would have no hesitation in recommending both him and Hurford Salvi Carr – I shall definitely be using their service again when the time comes!
  • Kurt
  • Landlord @ Charterhouse, EC1M

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It has been a pleasure corresponding with you over the past several months. I found you to be very helpful and kind – for that I would like to thank you! I hope I have the opportunity to say goodbye to you before we leave.
  • Wishing you well, Dana Spohn
  • Landlord @ E14

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I can’t fault the service of Hurford Salvi Carr and my property manager Maria Evlogimenou. They have always gone above and beyond the ‘standard’ service normally expected. They are always quick to respond to any query or concern I have. I feel confident that my apartment is in safe hands, whether it is simply re-letting or organising renovations including, new blinds, painting, bathroom repairs and even hot water systems. They have professionally dealt with very difficult scenarios and tenants over the last 10 years, which would have been impossible for me to manage, especially given I am currently living in Australia. It is a credit to them that we can maintain such a close relationship given the time difference. I can highly recommend Hurford Salvi Carr and all their staff!
  • Mandy
  • Landlord @ Goodhart Place, E14

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Thank you again for your kind assistance. You have been such a good property manager to us since the start of last year, we are very pleased to have you look after our flat for us. Being so far away, we need someone we can trust.
  • Best Regards, Jeannie
  • Landlord @ E1

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Just a quick message to say how happy I am of yours and Hurford Salvi Carr services during my tenancy in the Manhattan building.

During my tenancy I’ve found yourself and the rest of the Hurford Salvi Carr team to be very helpful and diligent in assisting me with whatever queries I had and am very grateful that any issues I encountered throughout the tenancy were always swiftly and easily resolved.

The whole team has always had the upmost courtesy in all of our correspondence – I would be happy to recommend your services to any prospective clients including my own friends and family.

  • Thanks again, Trehane Taylor
  • Tenant @ Manhattan Building, E3

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That was quick! Many thanks for confirming that. This is an appropriate time, after a number of years of successful letting, to express my sincere thanks to all the Lettings/Management team for an excellent service throughout. In all that time there were no void periods to speak of and the quality of tenants was consistently high, particularly the last one. I am sure Marco and his sales team will do their stuff to get a successful and speedy sale to conclude what has been a brilliant relationship with Hurford Salvi Carr.
  • Best regards, Bill

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I was a private rental tenant in a property managed by Hurford Salvi Carr from October 2011 to October 2014, a total of three years. During this time, my main point of contact at Hurford Salvi Carr was Natalie Doyle.

Natalie is professional, efficient and personable and provided a first class service without exception. Any issue I presented to Natalie was dealt with immediately and I was always kept fully informed as to timelines in terms of contractor visits to the property.

I would recommend Natalie highly as a Managing Agent to both landlord and tenant alike.

  • Kim
  • Tenant @ Portsdown, E14

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I have been wanting to say something about the management service I have been receiving recently, so I’m glad you asked.

The management service I have been receiving from Hurford Salvi Carr recently has been excellent. I have, in particular, been impressed by:

– the speed of response

– the persistence of Hurford Salvi Carr staff in dealing with my freeholder (London Borough of Camden, always very slow and difficult to deal with)

– the information I have received when Hurford Salvi Carr has resolved a problem reported by the tenants, e.g. cost of inspection and repairs,

– discussions around options and how to proceed arising from repairs and general maintenance issues.

I feel as though I am in a partnership with Hurford Salvi Carr to deliver good quality rented accommodation, through which I gain appropriate remuneration.

I feel I can contact Hurford Salvi Carr at any time for advice or information and that I will be responded to by a helpful, friendly, knowledgeable person.

It’s great.

  • With best wishes, Helen
  • Landlord @ Guildford Street, WC1N

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As I live outside the UK it is very important that my management firm is both highly professional and reliable. In general I have been satisfied. I feel that it is during the interaction with Hurford Salvi Carr workers by email or phone this is most marked. I have always found them polite, friendly and efficient. In particular I would like to mention their flexibility when handling unusual situations that need to be solved quickly. I also appreciate their professional advice with respect various renting issues and decor.
I would in particular like to mention two Hurford Salvi Carr employees namely Angela Kelly and Laura Donahue who have been particularly helpful to me.
  • Raoul Schneiderman
  • Landlord @ Golden Lane Estate, EC1

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I’m very grateful for your effective service, good humour and support throughout the tenancy. I shalln’t hesitate to recommend you to any of my friends who are looking for a professional agent.While you can never, unfortunately, compensate for the shoddy activities of some of the people in your line of work, you’ve done a great deal to reduce one’s cynicism. In particular, Maria was very supportive and always available, even at weekends, to resolve any issues that arose.
  • Kind Regards, Jory Reynolds
  • Tenant @ Hallmark Court, E14