Excellent service from Rhys who was a tower of strength. Selling a property is stressful at the best of times but selling on behalf of a parent who has had to move into care in the midst of a pandemic is on a whole new level. Rhys kept me informed, was calm and gave good advice and was always on the end of the phone to help out. Cannot recommend him highly enough
  • Seller @ WC1

As a Staffordshire based estate agent myself I pride myself on customer service. I can honestly say the staff in this office are head and shoulders above every single estate agents both national and independent that I have come across in London. Knowledgeable, friendly and not pushy. Excellent customer service
  • Buyer @ Ridgmount Gardens, WC1E

Our agent found us the perfect flat and really went out of his way to get us quickly to exchange and completion. Cannot say enough positive things about how it all went.
  • Buyer @ Johns Street, WC1

Excellent customer service. The unit was valued correctly and all expectations were met throughout the whole sale process. Hurford Salvi Carr managed the legals very well too.
  • Seller @ WC1

I found the process of buying my property through Hurford Salvi Carr’s Bloomsbury Office to be very straightforward. The quality and speed of service was excellent. Rhys Thomas was the agent who dealt with my purchase and he was thoroughly professional throughout the whole process, dealing with my queries with courtesy and patience. I recommend this estate agency.
  • Buyer @ Gordon Mansions, WC1

I had never had any experience with estate agents prior to my recent flat sale. I can honestly say that Rhys Thomas was most professional and helpful at every stage of the sale. I would not hesitate to recommend Hurford Salvi Car to anyone hoping to sell a property in Bloomsbury. I was kept in contact throughout the process and above all felt confident in how the sale was being handled.
  • Seller @ Gordon Mansions, WC1

Rhys dealt with an unfortunate and unforeseen situation with regard to the sale of my 1 bedroom flat really well. He kept the purchaser on board brilliantly and was a pleasure to deal with.
  • Seller @ Paramount Court, WC1

Rhys did a superb job in negotiating the sale of a beautiful flat in a mansion block in Bloomsbury. He organized several viewings and inspections of the property for the buyers as wells as for surveyors / valuers. He also gave very helpful advice, provided contact to the landlord firm, and compiled a list of utility companies serving the property,
Rhys deserves high praise for doing everything for this (quite lengthy) sale to finally go through, while acting always as a very fair and trustworthy meditator between seller and buyer.
  • Buyer @ Bedford Court Mansions, WC1

Rhys was excellent and supportive and always readily contactable during the recent purchase of our flat. If he didn’t have an answer immediately he always followed up with one asap.
  • Buyer @ Bedford Court Mansions

Kirk was always punctual and very very helpful and patient. It was a pleasure working with him and his colleagues and I am delighted with the property I have ended up with
  • Buyer @ Tingtagel Court, EC1

Hurford Salvi Carr provide a high level of customer service.

David and Rhys worked closely with myself throughout the buying process.

Rhys in particular was very effective in ensuring we were able to gather all the relevant information relating to the purchase and continued to follow up until day of completion.

  • Would recommend.
  • Buyer @ Guilford Street, WC1

I wish to write a testimonial for Messrs Hurford Salvi Carr in my dealings with them after I put my 2-bedroom central-London flat on the market in mid-2016. David Salvi, Rhys Thomas (Negotiator) and indeed all staff at the Store Street office dealt with me efficiently, courteously and went to great lengths to keep me in the loop on offers received for my property and at every stage. They all work as an amazing team to achieve the best results. In 2016 there were two cash offers received one after the other, both pulling out just before exchange of contracts. Naturally I was very disappointed but either David, Rhys or both kept me informed at every stage of the marketing process and remained upbeat throughout, giving me confidence in their ability to sell my flat for a good price. Despite having other Estate Agents constantly asking me to change to their firms because they could sell my flat ”immediately”, I felt secure in the knowledge the Hurford Salvi Carr were going to negotiate an honourable and mutually-convenient deal at the earliest opportunity. This was achieved and completion took place on 15th August.

I cannot thank David Salvi and his staff for the way business was transacted and their constant courtesy and efficiency. This was especially appreciated as I am no longer young and having steps along the process carefully explained was an added bonus.

  • Gene
  • Seller @ Chenies Street Chambers, WC1

Rhys is a patient, thorough & honest estate agent
His advice and knowledge helped complete an extremely challenging purchase that would most likely not have happened without him & his colleague David Salvi
  • Thank you, Charlie
  • Buyer @ Collingwood House, W1

We were delighted by the speed and efficiency with which our London flat was sold.
  • Mick Csaky
  • Seller @ Tavistock Court, WC1H

Thank you for all your great efforts in enabling us to reach the stage whereby we are successfully completing the purchase of the above property tomorrow.

Wonderful work done by you for your aggressive follow up leading up to tomorrow and assisting at every stage of the transaction.

Our thanks to Sarah for attending to my requests for all the assistance during the process and to Phin for sparing his time during our visit.

Truly happy with the expertise of Hurford Salvi Carr and the ever smiling Amy !!.

We could not have it done without you……

  • God Bless, Miten and Rupal Patel
  • Buyer @ Gower Mews, WC1

The team at Hurford Salvi Carr, particularly Amy, were helpful and patient in assisting me with my flat purchase. Although we hit a few brick walls, Amy ensured that the sale progressed smoothly by keeping all parties updated at all times. I am grateful to the team at Hurford Salvi Carr for making the process as smooth and efficient as possible
  • Theepan
  • Buyer

We have just completed the sale of our flat through Hurford Salvi Carr and can’t thank Phin and Amy from the west end office enough for their help during the whole process. We were kept up to date on what was happening and were so lucky for Phin’s advice about the right time to sell! Really cannot recommend them enough.
  • Mrs Kam Ng
  • Seller @ Gordon Mansions, WC1

I found Phin Twiselton to be a highly capable and extremely professional individual. He communicated well throughout and brought my move to completion with minimal stress- thanks Phin.
  • Thanks again Stephen
  • Buyer @ Grays Inn Road, WC1

I am happy to say that you were a pleasure to deal with. You really went the extra mile to make the transaction happen. When we eventually decide to sell the flat I am certainly planning to bring the sale to you
  • Best Deborah
  • Buyer @ Bedford Court Mansions, WC1

I have been very satisfied with the service provided by Hurford Salvi Carr’s Sales team managed by Phin Twiselton. Hurford Salvi Carr took the initiative in proposing the sale; the service it provided appears to have been obliging, pro-active and helpful in maintaining the momentum contributing to a timely exchange and completion.
  • Kind Regards Emily Chung (Ms)
  • Seller @ Newman Street, W1

I can say That your agency Was really a great hit. I called the morning and i Was able to see the Flat in the afternoon. I has from the first moment the feeling i could trust the agents. Amy King Was efficent and kind… Prepared and fast in understanding My needs from the very first moment. ActuallY she Also gave me the Direction and name of a sollecitor to use and it was a great choice. Bishop and Sewell dud a great job and in perfect timing. As Italian I have to confess my admiration for such a great skill and efficiency. I am lucky I got my first flat with tour agency.
  • With best regards Massimo Pizzi Gasparon
  • Buyer @ Endsleigh Court, WC1

Thank you for all of your help through the last 2-3 months and I am also delighted that this has now completed.

I’m very pleased to write a testimonial endorsing the services of Hurford Salvi Carr and the excellent support you gave us Amy throughout the process. In particular I was impressed with your knowledge of the local area and the Bedford Estate; your negotiation skills were tried, tested and successful; you followed up on queries and made things happen; and throughout this you were very pleasant to deal with and not at all pushy like some larger firms of estate agents.

So that’s a tick and a double star!

  • Thank you and best wishes, Mike
  • Buyer @ Ridgmount Gardens, WC1

Amy worked incredibly hard throughout the process of selling my flat. She was both informed and informative, and always on hand for help and advice. All in all, she did an absolutely terrific job.
  • Best, Katie
  • Seller @ Endsleigh Court, WC1

It’s been a big challenge for a foreigner to make a purchase in real estate within the UK. We could not have done it without great help from all at Hurford Salvi Carr. Amy King and her team have provided a very professional and efficient standard of support throughout each process while looking for a property.
  • Best wishes, Lucia
  • Buyer @ Endsleigh Court, WC1

Having very recently sold our Bloomsbury flat, we realise how fortunate we were to choose Hurford Salvi Carr as the agents. The duo of Phin and Amy were excellent in all respects; prompt and responsive to queries and, most importantly, very helpful and knowledgeable about the conditions of the property market in the area.
If you are buying or selling property in this area and are hoping to do it with the minimum of fuss and delay, we would certainly advise you to as we did and use Hurford Salvi Carr.
  • Seller @ Ridgmount Gardens, WC1

Fantastic service at every step from Phin and Amy at the West End office. Excellent communication from Amy during the sales process. I wouldn’t hesitate in using them again
  • Many thanks, Ed.
  • Seller @ Gordon Mansions, WC1E.

Thanks again for your assistance. And I should also tell you that I have been very impressed with Amy. She showed me a number of flats on two visits to London in 2010 and 2011. I didn’t buy anything through her on either occasion – so she must have thought me a time-waster. Despite that, she was always patient, helpful and courteous. So I am pleased now that I’ve been able to buy something through her and Hurford Salvi Carr.
  • Thanks, Vinodh Coomswarmy.
  • Buyer @ Bloomsbury Gardens WC1

I am glad that I was able finally to buy something through you and Hurford Salvi Carr. I do hope you will get internal credit for originating this (small though the transaction is). As I mentioned, you are the only reason I came back to Hurford Salvi Carr on this rather than approaching Crest Nicholson’s marketing suite direct.
  • All the best, Vinodh Coomswarmy.
  • Buyer @ Bloomsbury Gardens WC1

The service from all you was fantastic , I have no doubt that I would use all of you again & will not hesitate recommending all you of again to any person I know looking to buy or sell . Regards.
  • Oliver
  • Seller @ Gower Mews Mansions, WC1E

Phin Twistleton and Amy King were tremendously helpful in selling my house in Fitzrovia, during a very difficult period in the property market. They were tireless in their efforts to show potential buyers around the house, and in time succeeded. At the same time they took the trouble to understand the sort of property I was, in turn, trying to buy, and although I eventually found what I was looking for in another part of London, I was impressed with the concern and help they gave me in my search.
  • Best wishes, Norman C
  • Seller @ 10 Ogle Street W1W 6HT

A feature of buying in Bloomsbury is the very limited volume of property available. Amy had helped us buy our ideal flat two years before and knew that we were interested in buying a second flat in the same mews. She was in touch as soon as one came up and, with no particulars yet available, sent us photos from her phone. A few days later, and before anyone else had seen the property, our second offer was accepted. Amy then worked tirelessly to keep the purchase moving, introduced an excellent decorator and helped manage a high speed makeover. A first rate professional who really cares about her work.
  • Kind regards, Chris.
  • Buyer @ Gower Mews, WC1E 6HP ‎

It was a pleasure. I found the team easy to deal with and focussed on making sure that the transaction went through as smoothly as possible.
  • Andrew
  • Buyer @ 27 John Adam Street, London, WC2N

We thought Hurford Salvi Carr were efficient, knowledgable and professional, and always quick to respond to queries and deal with them. We would happily recommend them, in particular Phin Twiselton, who managed any problems with great tact and ensured the smooth running of the process.
  • Thanks, Jackie.
  • Buyers @ Tiger House, Burton St, WC1H

It was so good to work with you. Amy was very pro, kind and helpfull. It was a pleasure to meet her.

I think we knew what we were looking for and Laura, our daughter, is happy about that apartment.

After 3-4 years we might be willing to sell that. I will contact you when we need help with that

  • Kindest regards, Kimmo.
  • Newman Street

Hi Amy,

We couldn’t have been happier with the service and attention we received from Amy King when my wife and I were looking for a bigger flat to move to in Fitzrovia/Bloomsbury. After viewing one property, which wasn’t suitable for us, she let us know one which was coming up the following week allowing us to see it at the earliest opportunity. She quickly understood our requirements. After the acceptance of our offer she was extremely attentive and helpful, liaising with sellers and previous tenants with equal ease. What impressed me was how warmly she was liked and respected by everyone involved in our particular transaction. Amy is a real treasure!’.

  • Many thanks, Mark.
  • Ridgmount Gardens

I was most fortunate to be assisted by Amy at Hurford Salvi Carr West End office for the purchase of a flat in Bloomsbury. Amy has a great gift of being able to discern the core requirements of a client. We viewed a few flats with Amy on our first meeting whilst in London and she understood exactly the type of property we were looking for. Two months later a phone call to HK when the right property came onto the market set the whole motion in process. The conveyancing side of acquiring this particular flat was fraught with minor difficulties and inconveniences, but one could not ask for more efficiency and patience from Amy. Given the difficulties involved,this purchase could have easily fallen through without her determined efforts to keep the focus on.

She also understood the preference that many buyers from the East seem to have for new properties, which is sometimes a tall order for Central London. Given her propensity to find suitable solutions, Amy found the right builder for the renovation works! Her efficiency, immense organizational skills and straightforward approach made the purchase as seamless as possible, always going above and beyond her scope of work to help before and after the sale. I could not have done this without her!

  • Regards, Mee Lyn.
  • Bloomsbury Terrace

Amy was the sales negotiator in my quest to purchase an apartment in Central London. I had popped by the office one day to enquire and she mentioned that an apartment in the location and budget I had set would be available soon. Despite being out of town, she kept in touch with me and kept me up to date with the sales process. The sales process was a bit of a roller coaster ride given that the sellers had changed their minds on a few occasions. However, Amy and Phin kept in touch via calls and emails to keep me updated. After completion, the flat was let out and Amy was very quick to find a tenant. The preparation of the flat for rental and subsequent management was fuss free as the lettings and maintenance team and Hurford Salvi Carr were very efficient.

Both Amy and Phin are very professional with their dealings and I would recommend them to anyone who needs their services.

  • Mrs Jen Wong
  • Ridgmount Gardens

Phin was in charge of selling our old flat and negotiating the purchase of our current flat. It has always been a pleasure to work with him, he is extremely knowledgable about the area, he is trustworthy, efficient and humorous and I feel that he did all he could to help us. I would have absolutely no hesitation in using him again and recommending him to family or friends who are planning to buy or sell in the area.
  • Claudia and Aled
  • Gordon Mansions & Ridgmount Gardens

Dear Amy and Phin,
Thanks so much for all your incredible efforts and unrelenting work to ensure the sale of 10, Hanson St W1.
I impressed by the professional attitude by you personally and the team at Hurford Salvi Carr, and I believe the result of achieving Full asking price reflects this.
I would not hesitate to use your services again.
  • Thank you once again, and warmest regards, Drew Muntz.
  • Exmoor house, Hanson St.

Dear Hurford Salvi Carr,

I just wanted to put into writing how thankful I am to you for helping with my recent sale.

The service I received was superb and made what is often (and was!) a difficult process much more simple and easy to navigate.

I would like to make special mention of Amy King who dealt with the sale. Her unending patience and ability to steer me through the more sticky moments were essential in keeping everything on track and helping me to keen sane.

Not only was she a consummate professional and blisteringly efficient, she matched this with a warm and friendly attitude and always went out of her way to help.

Every phone call I placed was answered or returned promptly. She also kept me updated on any news or developments too.

All in, I cannot praise highly enough the work that she did and it was, throughout, obvious that it was not all about getting the sale and commission but that she genuinely cared about my experience and getting my property solved so I could move to my new house.

  • Thanks so much. Richard, Michael, Elly and George.
  • Greystoke Place

The relationship between estate agent and vendor is not to be underestimated! As a vendor, I had three key requirements.

  1. Ease of communication with the estate agent, whether by email or telephone. This was exemplary. My emails and calls were always returned quickly and queries dealt with patience, understanding and professionalism.
  2. A belief that the agents would try to find the ‘right’ person/persons who would like my property and be interested in buying it. In other words, I didn’t want to be impressed with huge numbers of ‘time-wasting’ viewings.
  3. On a regular basis, to give me clear feedback (negative as well as positive) of all viewings.

I was very happy with the way that these requirements were met by Hurford Salvi Carr.

Furthermore, because of a few unexpected complications, Hurford Salvi Carr had to handle some delicate negotiations between my buyer and myself. I was impressed with the intuitive, practical and entirely professional way in which these matters were conducted.

Throughout our dealings, I found Hurford Salvi Carr and particularly Phin and Amy my main contacts, attentive and friendly at all times.

In fact, as I write this some four months after completion, and thinking back to those days, I am feeling quite nostalgic, and in a very nice way, too!

  • Barbara Douglas
  • Great Russell Mansions

Amy has shown cheerful stamina over the time it has taken to conclude the sale of my flat. She is open and realistic about information and advice, which has made it easy to trust her. She is consistently proactive in moving things along, taking responsibility for the compexity of tasks involved.
  • Best wishes, Patricia.
  • Slowley House, Hanson St, Fitzrovia.

Our sale didn’t go smoothly – as sometimes happens. There were several delays and false starts. But we were very happy with the support and assistance provided by Phin and the team at Hurford-Salvi-Carr. They stepped in to chase and drive progress whenever possible and were always willing to lend a hand. We’ve never been more happy to pay agent’s fees than on this occasion!
  • Mr & Mrs Morris.
  • Paramount Court