John was really helpful from the start of the process until the very end. The agency understood our particular desires and temporary inconveniences and helped us to have a smooth reallocation from France. I would recommend to my friends the agency.

P.S. there is always room of improvement, and one would be to improve your internal communications

  • Tenant @ Abbott's Wharf, E14

I have been using Hurford Salvi Carr for many years to rent out my properties and they have always been very professional but recently we encountered a prospective tenant not being able to transfer a large upfront rental payment very close to taking occupation.

Both Marc and John exhibited poise, control and professionalism under a great deal of pressure. They were all over the problem on a daily basis. In the end all came good but they made sure that I was reassured all along the way.

  • Landlord @ Landmark West Tower, E14

Straight from the beginning John was very patient and showed us several properties to try and meet our requirements as potential tenants. Communication was excellent, frequent calls and updates by John which were most welcome. Professional from the outset would certainly recommend this estate agents and John in particular to any prospective persons looking to rent.

As a previous Senior Sales Consultant at Dexters, I found the service that John provided to be unrivalled. After looking around several properties with other agents we were quite disappointed with the services they provided, after meeting John, I brought into him as an individual and was exceptionally keen to rent a property though him.

If anyone is looking to rent a property in central London, John is definitely the most competent Consultant I have worked with.

  • Tenant @ Hallmark Court, E14

Marc and John did a wonderful job on finding us a new tenant. They were quick, professional and also did a great job negotiating rental price with the tenant whose offer we accepted. We have been working with Hurford Salvi Carr for almost 20 years and they have been amazing. Would highly recommend them.
  • Thank you!
  • Landlord @ Berglen Court, E14

John worked hard to get us in our property quickly. He was helpful, polite and made the process clear and easy to understand.
  • I'd highly recommend.
  • Tenant @ Peninsula Court, E14

We are rather satisfied with the level of service provided by the team. They have proven to be professional and most importantly act very fast which is important for property sales.
  • Landlord @ Ingot Tower, EY

Judy and John were instrumental in helping us move in within a week! It was ambitious at best – but they made it happen. And after we moved in they helped us out with random (and inane) paperwork requests in an incredibly efficient manner.
  • Tenant @ Medland House, E14

Just moved in with Hurford Salvi Carr and very pleased with everything. Efficient and professional service from the start. Would definitely recommend.
  • Charlotte
  • Tenant @ Lamb Court, E14

The personnels of Hurford Salvi Carr have handled the remarketing of the property and arrangement with tenants for move-out and move-in in an efficient and responsive manner.
  • Kind Regards, Eddie
  • Landlord @ Epad Apartments, E14

The level of service provided by Hurford Salvi Carr is of high standard. From the start, John has shown attention to detail when it came to my requests and made the whole process as smooth and stress free as possible, especially when it came to moving my belongings to a new flat. I would like to personally thank Michele for helping me to carry heavy boxes and suitcases into the apartment, that was really nice of her! Overall, I am very pleased with Hurford Salvi Carr; they even provide additional move in services (such as Electricity/Broadband set up) via their partners.
  • Artem
  • Tenant @ Berglen Court, E14

I have been very happy with the service provided by Marc and John. Very prepared and always available, with fast revert time. They found a very suited tenant for my property, matching my price target. They have been very helpful also after contracts have been signed, with both myself (owner) and the tenant, in setting up all required administration.
  • Landlord @ Clubhouse Apartments, E14

I have dealt with Hurford Salvi Carr for many many years now and find the company to be very professional in the lettings of my flats. The Manager Marc Lissen is very amiable and knowledgeable and easy to talk to. Also John Kilden who let my last flat kept me well informed of developments with tenants and I would highly recommend this company if you wish to let your flat.
  • Landlord @ Berglen Court, E14

John and Judy were both fantastic, really helpful and readily available. My only slight niggle with the process were the third party agencies Hurford Salvi Carr use for referencing and checking in.

Both referees complained that the referencing process was time consuming and the online system didn’t work. My boss ended up having to call the agency for support and fill out the form twice. In addition, one of the agents called the office and reduced our receptionist to tears. Obviously, both experiences were incredibly embarrassing for me, but not Hurford Salvi Carr’s fault.

The checking in agency were also poorly informed. The itinerary and report they produced are by far the best I’ve ever seen as a tennant, but it would have been nice to have received the keys from someone who could tell me where the car park was, where the rubbish went, how the heating works etc.

But all in all, great agency and lovely people.

  • Tenant @ Basin Approach, E14

John and Judy showed a remarkable attention to my needs and provided an excellent and attentive professional service. They exceeded my expectations and helped me finding a solution in less than a couple of business days.
  • Best, Jacopo
  • Tenant @ Adriatic Building, E14

Thanks for the help in letting the new flat. The Hurford Salvi Carr team was very professional were highly responsive. I hope to deal with you & your firm again.
  • Best, Time
  • Tenant Reservoir Studios@ , E1

Paid a spontaneous trip to the Limehouse office and managed to find our perfect flat right away. HSC staff (John & Jennie) were extremely helpful and dedicate. They made our flat hunting and moving in process so much less painful.
  • Thank you again for the brilliant service!
  • Tenant @ Ionian Building, E14

Of the estate agents that we have come across, Hurford Salvi Carr have to be one of the most professional and proactive. They understand how important a home move is and throughout the process have been prompt with their responses and communication, and willing to negotiate, have open discussions, and accommodate requests within reason. If you are after an estate agent that is direct, fair, and will not cut corners, Hurford Salvi Carr should definitely be on your list.
  • Many Thanks,
  • Tenants @ Hallmark Court, E14

Of course we would be thrilled to speak to your high level of professionalism, your approachability, and your kindness! We truly appreciate how accommodating you were throughout the entire process. Coming to London from North America was a huge transition, and so many other agencies seemed very sneaky about many of their fees, they would withhold information about payments and tried to swindle us into paying far more than was needed. Hurford Salvi Carr sent us a very clear breakdown of fees from the get go, which was so refreshing and helpful. You stuck with us from the moment we walked into our viewing to the moment we moved in, and we thank you so much for being so supportive.

From the bottom of our hearts, thank you so much, John!

  • Cheers, Liz and Dylan
  • Tenants @ The Lexington Building, E3

I wanted to drop you a note to thank you for your work in my recent rental of the above property. The transaction was made simple and successful by your calm, accurate and professional approach throughout. Given we did not have a move-in date when I made the offer, I needed to trust all that you were telling me, trust which was fully rewarded. All my dealings with you and, subsequently, a number of your colleagues, have been professional and polite. It is also worth noting that my relationship with Hurford Salvi Carr began when you came out of the office when you saw me looking at flats in the window, offering me advice and a rental guide. Without that, I might not have seen the flat I rented.
  • Regards, Mark
  • Tenant @ Drake House

Having worked with few other letting agencies, I am very pleased with the professionalism John and Hurford Salvi Carr team put into my moving to my new apartment. The level of service is significantly higher and more trustworthy than what I got at the place I lived at before, and this is what I was hoping for when I decided to rent an apartment for twice the price of my former place.
  • John
  • Tenant @ West India Quay, E14

I just wanted to write to you regarding our experience with Hurford Salvi Carr and in-particular one of your colleagues at the Dockland Office. Myself and my two friends had been searching for around 6 months and getting ever frustrated at how competitive the market was, and with the general uselessness of many agents who seemed to charge a lot for very little. Through dealing with numerous firms across London, and losing the will with sales people that very blatenly lacked any sort of knowledge on the area, and consistantly provided us with viewings that clearly did not match the requirements, we found your colleague John Kilden to be a breath of fresh air. It was clear that (unlike the vast majority of people we dealt with) he had done his research on the property and knew a great deal about the area. He was unique in the way that he listened specifically to our requests, and provided really useful opinion when needed. John’s people skills are brilliant, and he dealt with us in a professional and very friendly manner, building a raport with us as we went through our search and leading to us trusting him greatly.

Most of all, when a deal for a property in Limehouse fell through and led to us all being extremely frustrated John was brilliant in keeping us updated and providing support in our search. Indeed, we moved into the next property he found for us last week and were really impressed with the efficiency of the move-in process and general efficiency of John and his colleagues at Hurford Salvi Carr. Finally, even once the deal was complete and we’d moved in, John has been there to help (when other agencies have been criticised for not caring after you’ve moved in), we’re really grateful for his help in making a pretty painful activity as painless and efficient as possible.

  • Many Thanks, David
  • Tenant @ Lamb Court Limehouse

Dear John, thank you very much for your assistance in helping us acquire our new home. We very much appreciated your professional level of service, your attention to even the small details involved in the transaction, your prompt and accurate answers to our questions about the property and the lettings procedure, and your friendly guidance and genuine concern for our satisfaction with our new home. It was a pleasure working with you!
  • Charlie Summers and Miguel de los Reyes
  • Tenants @ Adriatic Building, E14