HurfordSalviCarr know the Clerkenwell area very well & which translates putting an acquisition into the right perspective. They were a very reliable intermediary between the seller & us.
The area has changed during those 13 years, of course, but Marco has been a constant presence, pounding the streets, keeping an eye on every development. In residential property circles, he is surely ‘Mr Clerkenwell’.
For my sale, he arranged an exceptional set of photographs, wrote enticing property particulars and secured a positive editorial mention in House & Gardens magazine. Hurford Salvi arranged around 30 viewings in 5 or 6 weeks and provided useful feedback on each one. Despite the Brexit uncertainty at the time, Marco and his team obtained 2 offers close to the asking price, both from overseas cash buyers. He made sure that members of his team shepherded the sale transaction to its conclusion.
Other Estate Agents have set up shop since 2006, but no one knows Clerkenwell like Marco.
Hurford Salvi Carr Clerkenwell would be my go to agent every time.
We happily recommend Hurford Salvi Carr and Marco & Sam particularly.
Marco has got finesse and that unparalleled rolodex of customers.
I am very grateful to the two of them.
Introduced to me by Marco Fugaccia, Sally has been excellent to work with throughout the sales process, concluding in her finding us a cash buyer who offered the asking price. Sally’s quick responses to all of our queries and her friendly emails and phone calls meant that the experience of finding the right buyer was smooth from start to finish. We were of course delighted to get the asking price and I put this down to both Hurford Salvi Carr’s valuation and Sally’s clearly excellent negotiating skills.
Lisa could not have been more helpful and has been a real source of strength for us: a helpful guide, a highly efficient manager and always a listening ear. Lisa made a real point of making sure we knew she was available to speak with us whenever was needed, and managed what was quite an emotional process for us with tact and diplomacy. Lisa was everything we wanted from a sales manager, and we feel lucky to have had her support throughout.
Finally I must mention Marco Fugaccia and Sam Morton. Marco was introduced to me by a mutual friend and was friendly and efficient in getting the ball rolling on our sale, and Sam offered excellent communication and – along with Sally – was essential in getting the right kind of buyers through the door.
It is a huge testament to the strength of Hurford Salvi Carr that it attracts such excellent employees, and I would not hesitate to work with the team again – or recommend them to friends.
I cannot fault the service that you provided, I had confidence in the team right from the start when I arrived unannounced in the office to enquire about selling my flat and Marco came straight out with me to view the flat. Christina kept me fully informed the whole way through the process. I have to say you all fully deserve any commission you get.
I could not more heartily support and endorse Marco Fugaccia as a reputable, capable and do anything selling agent.
The delay to both exchange and completion was very irritating for me and I think frankly that it was avoidable but not in any way the fault of your firm – it seemed in fact that Cora was the only one who would bring any urgency to the transaction. The delays may well have just been down to the buyer being American and in America.
I was very happy with the Hurford Salvi Carr service. Particularly:
the photographs were excellent.
I liked having an individual agent (Cora) In charge throughout – I haven’t always had that – and I liked that she showed a lot of commitment to the job
support between agreed offer and sale completion was excellent and I’d like to praise Cora for that also.
The only negative I could have was that I expected more viewings than we got but I haven’t any actual complaint about that. I can imagine that the flat was awkwardly priced above the 4% stamp duty threshhold and that many people actually restrict their website searches to the £500000 3% limit.
Anyway, no complaints. Thanks for your help.
However, this was definitely not the experience I had this time around. From remaining remarkably cool when the first buyer pulled out to finding the best buyer through ‘sealed’ bids everything was handled to perfection.
I would also like to single Omar out for special praise. Rather than just waiting for the sale to take it’s own course, he chased the various solicitors every step of the way (even getting praise from my solicitor for his tact when ‘pushing’ ) and his intelligence and ‘can do’ attitude when dealing with the building’s agents.
Not only would I recommend Hurford Salvi Carr to any potential buyer but I will only be using them in the future. I will be using them for the sale of my flat in Angel Wharf in the New Year.
In summary brilliant service from a very motivated team.
My youngest daughter, Mei Qi Woo, who was occupying the apartment at that time approached Hurford Salvi Carr and was introduced to Marco Fugaccia. Through the Skype interview, he was very impressive and the commission charged was reasonable so we decided to appoint Hurford Salvi Carr as our sole agent to sell our apartment.
Mei Qi was in the midst of vacating the apartment as she was leaving London and returning to her home in Singapore. After Hurford Salvi Carr was appointed, she cleared the apartment so that it could be sold and handed the keys to Marco.
Marco was given the instructions to sell the apartment for £550,000 either fully or partially furnished.
After our tenant moved out on 26 May Marco made arrangement to take photos and put the apartment on the property websites for sales.
After a few weeks of viewing, Marco came back to inform us that there was an interested buyer who has offered £525,000 for the apartment fully furnished. After considering that there was no need to get rid of the furniture and that it was a reasonable offer, we decided to accept it and inform our lawyer, Christine Tagforci from Wedlake Bell LLP to handle the legal aspects of the sale. Then the lawyers on both sides began quite a substantial exchange of information.
However, sometime in July, Marco handed our case to his assistant, Lisa Mason. It was also at this time that we were informed that there was leakage in the main water supply pipe to the boiler. The maintenance agent and the contractor took a few weeks to identify and ratify the leak. During this time, water had seeped into the apartment and since there was no one in the apartment to dry the water, the parquet flooring in the apartment had been seriously damaged. Though Lisa’s responsibility was only acting as a house agent, since we were not living in London, she initiated and arranged with their maintenance department and the contractor to have the parquet dry up with a humidified. After this, she got in touch with her maintenance department to arrange for few contractors to come to our apartment to view the damage and give an estimate of the cost of repair. She did not know that she had to spend so much time and make tremendous effort to arrange for this although she and the maintenance department belonged to the same company, Hurford Salvi Carr. She had to resort to ask us as owners to contact their maintenance department directly after not getting any attention for nearly five week of trying. In the end, we have to threaten the maintenance department that the insurance company is delaying the completion of the sale and that they have to be responsible for any financial loss incurred and that we have to take legal action if the sale is aborted as it is unacceptable that they are taking so long. After the email was sent out, the maintenance department responded quickly and arranged for the Loss Adjuster to assess the damage. Another week had to pass to obtain approval from the insurers and after that, to arrange for the contractor to start the repair work. Please note that the arrangement for the Loss Adjuster to view the apartment, getting approval from the insurers and getting the contractor to start work was all arranged by Lisa. She also arranged for the apartment to be cleaned and for the purchaser to take a final view of the repaired and cleaned apartment in a good light so that the sale could be completed on 19 Oct 2012. Lisa is a very conscientious, meticulous, hardworking and responsible person.
We would like to give her all the credits for the sale to be completed as fast as possible especially the fact that we were not around to take charge and arrange for a number of things and she did it willingly without any complaints. We would also like to put on record to recognise her effort in being able to hold the buyer’s interest during the long period when there were so much to be done in the apartment. We would like Hurford Salvi Carr to take note of her effort and give her a good appraisal we would also like to put this in writing and Hurford Salvi Carr can use our testimonial and show it to any vendor who is considering of using their services, especially those who are not residing in London.
Finally, we would like to thank Marco for finding us a buyer and for Lisa for all her efforts in getting the sale to be completed.
We have been very satisfied with the service you and your colleagues, particularly Caroline, have provided. Communication has been good, and your team was active in resolving one or two hiccups along the way, through discussions with the relevant parties. We found the service provided by you and the team to be of real benefit during the transaction. In addition, you were unfailingly polite and reassuring. We will happily recommend Hurford Salvi Carr to others (if it is ever in our power to do so).
Here is our biggest compliment: we wish you would open a Paris office so we could also buy through you.