Marco, Omar and the rest of the Hurford Salvi Carr team provided us with an excellent level of service and helpful, prompt advice during the sale of our house. Hurford Salvi Carr have an unparalleled knowledge of the Clerkenwell area and a large database of prospective investors and property search agents. The sale was completed in only 3 months during difficult market conditions. I wouldn’t hesitate to recommend them.
  • Seller @ EC1

Marco and his team at Hurford Salvi Carr provided an outstanding service selling my Holborn flat; particularly in light of the COVID pandemic. From the time the flat went on the market, I had 4 interested parties, 3 offers near asking price and ultimately a sale. I found Hurford Salvi Carr’s agents efficient, courteous and professional; they communicated promptly with me at every step and provided excellent advice. I have no hesitation in recommending them to manage your property.
  • Seller @ WC1

Marco and his colleagues have been fantastic to deal with and exceeded all expectations. We bought an investment property blind(!) as we were unable to travel to London for obvious reasons.. We really appreciated the online viewings, thorough market analysis and commercial advice. Negotiations with the seller were smooth and constructive. Marco is highly experienced and delightful to deal with, a gent and a pro! As to Clerkenwell and The City, I challenge another agent to know this area so extensively!
His lettings and management colleagues have also been great and we got 2 superb tenants for our new apartment within the first day of launching! We have now transferred the management of our apartments to Hurford Salvi and it’s simply a world apart from our last agents.
  • Buyer @ Whitecross Street, EC1

As a buyer one might even depend more on the agent than the seller in such a seller-centric system as used in the England. We had mostly contact with Hannah Rheeston, assistant of Marco Fugaccia. She was extremely accurate, helpful, knowledgeable, professional & very pleasant to work with. & so was Marco.

HurfordSalviCarr know the Clerkenwell area very well & which translates putting an acquisition into the right perspective. They were a very reliable intermediary between the seller & us.

  • Buyer @ Clerkenwell Close, EC1

I bought my St John Street penthouse through Marco at Hurford Salvi in 2006 and sold it through Marco in November 2019. During the years in between, Marco acted as my always-available property consultant, advising on the ups and downs of local property prices.

The area has changed during those 13 years, of course, but Marco has been a constant presence, pounding the streets, keeping an eye on every development. In residential property circles, he is surely ‘Mr Clerkenwell’.
For my sale, he arranged an exceptional set of photographs, wrote enticing property particulars and secured a positive editorial mention in House & Gardens magazine. Hurford Salvi arranged around 30 viewings in 5 or 6 weeks and provided useful feedback on each one. Despite the Brexit uncertainty at the time, Marco and his team obtained 2 offers close to the asking price, both from overseas cash buyers. He made sure that members of his team shepherded the sale transaction to its conclusion.

Other Estate Agents have set up shop since 2006, but no one knows Clerkenwell like Marco.

  • Seller @ Canon Brewery, St John Street, EC1

Very good agent; proactive front to back. With our limited time available, agent squeezed in 8 flat viewings in less than 3 hours. Followed up diligently on progress with previous owner. The entire process upon acceptance through to completion was smooth albeit getting close to holiday seasons (few hiccups only though due to previous owner)
  • Buyer @ Farringdon Road, EC1

We have dealt with Hurford Salvi Carr for many years, the service, advice, and results have always been of the highest quality If you are buying or selling a property I would not hesitate in recommending Hurford Salvi Carr as your go-to estate agent.
  • Seller @ Fetter Lane, EC4

Throughout the complete process, Kirk and Marco were highly professional and efficient. Our queries were answered swiftly and their knowledge of the property and surrounding area was extensive. We were very impressed with the smooth running of our purchase from first viewing to completion, and are greateful to them both for their attention to detail and efficiency.
  • Buyer @ Red House, EC1

Right from the beginning of the process we were kept informed of all viewings and outcomes, with detailed feedback and suggestions for any change in strategy etc to get the apartment sold. Throughout a seemingly never-ending quibble with our management company over a necessary small repair, Sam remained calm and pursued the matter on our behalf relentlessly until it had been actioned. He and Marco achieved a very reasonable price for our apartment, particularly given the current state of the Central London market.
  • Seller @ Clerkenwell Road, EC1

We are very happy with the service provided by Kirk and Marco. Stress-free purchase and good communication – recommended! Sebastien
  • Buyer @ Fentiman Road, SW8

We have just got a great result (12 weeks from the initial conversation to completion) despite it being a very demanding sale – thanks to the professionalism, advice and support of Kirk and Marco. This is our 20th transaction in 40 years and these are the best agents we have dealt with.
  • Seller @ The Roof Gardens, EC1

Marco and Sam are most efficient and very well informed on the property situation in the Clerkenwell area.
My property was correctly priced and was sold within 2 weeks of being put on the market.
The whole experience was very amicable to both parties.
  • A big thank you.
  • Seller @ Warner House, EC1

I was in a chain, selling my place and looking for a new place to buy. Marco and his team (Kirk & Sam) were excellent, responsive/prompt, and attentive. They all showed good local knowledge, too, based on collective years’ experience – which made a difference. And they were honest!
  • Seller @ Cowcross Street, EC1

It was a complex sale in a difficult time for the property market. Marco was far above expectations. We felt reasssured he would do anything necessary to protect our interests. I would choose him again if I had to sell or buy another house.
He is the best.
  • Sellers @ Kingsway Place, EC1

Marco and Kirk were a pleasure to deal with. They organised an impressive number of sale viewings, despite the challenge of a difficult tenant, and ultimately obtained a number of good offers in a fairly short period. After agreeing the sale, Kirk worked hard to maintain the momentum on the transaction, cajoling the legal eagles to move swiftly to completion.
  • Sellers @ Mountford House, EC1

Professional, experienced and easy to deal with. Marco was the agent who sold me my flat in Clerkenwell 12 years ago and I didn’t hesitate to use him as my agent when I sold it this year. I’ve been supported every step of the way & whilst the sale itself was complicated, the wealth of experience that Hurford Salvi Carr has made me feel supported and confident.
Highly recommended!
  • Sellers @ Kingsway Place, EC1

Kirk was excellent throughout the process. He was very helpful, honest and quick to respond to any questions about the property purchase. Follow up was very well done and was never ‘pushy’ as some agents can sometimes be ! He was very professional. In the end the period between offer and exchange was very short and Kirk helped facilitate this with very well with good contact between the seller and me. I would definitely recommend Kirk and Hurford Salvi Carr as excellent agents.
  • Buyer @ Baker’s Row, EC1

Completely exceeded expectations and ensured a quick, efficient and professional sale for our flat. Excellent team, really responsive and helpful. Kirk, Sam and Marco went out of their way to help and advise. Highly recommended.
  • Seller @ The Orchard, Pear Tree Street, EC1

Sam and Marco made the process of selling our flat really easy. Excellent team with excellent market knowledge.
  • Highly recommended
  • Seller @ The Orchard, EC1

Thanks for Kirk and Marco for their support throughout the process. I could absolutely count on their helpful advice and support all the way through. I’m satisfied with Hurford Salvi Carr and would absolutely recommend them to anyone wanting to buy/sell/rent/let around Clerkenwell.
  • Seller @ St Johns Place, EC1

Delivered again!! Thanks so much Marco and the team. Fantastic service and exceeded expectations.

Hurford Salvi Carr Clerkenwell would be my go to agent every time.

  • Seller @ Kingsway Place, EC1

From our first meeting with Marco my wife and I both felt a lot more comfortable with him than with many of the other agents we had met. Once on the market, Hurford Salvi Carr quickly produced a stream of prospective buyers: The final buyer was found within a week of the first buyer pulling out. We were always given sufficient advance-notice of viewings, etc. and they always tried hard to work viewings around our schedules and the schedule of our young children.
  • Seller @ Tintagel Court, EC1

We bought our warehouse loft from Marco in 2007 and so, ten years later, it was an easy decision to choose them to sell it. Their knowledge of the Clerkenwell area and the market are, we believe, the best. As people Marco and Sam were superb to deal with, providing clear updates and advice when needed. The market is challenging but they navigated it with skill finding us a buyer and completing the transaction in the time we needed.

We happily recommend Hurford Salvi Carr and Marco & Sam particularly.

  • Seller @ St John Street, EC1

We cannot imagine any better service. The advice we got before listing was informed and comprehensive. Sales materials were professional and attractive. Marco provided frequent, succinct updates. He explained his rationale for concentrating on one particular potential buyer clearly. Our sale was completed within days of our original goal at a small discount to our original asking price in the teeth of a deteriorating market.
  • Brilliant
  • Seller @ Dickens Court, EC1

I have been on both sides of the fence a few times when buying and selling property in London. I used to be of the opinion that estate agents were much of a muchness, but I must say that my experience with Hurford Salvi Carr has changed my mind. They are a cut above the rest. They know their market and when selling our house in Clerkenwell, they kept motivated throughout a long gestation period. They knew when to hold back, and when to act quickly and decisively. They were professional and upfront in their dealings, and treated us with respect all along. I can recommend Marco, Sam, and the rest of the team without hesitation.
  • Best, Borja
  • Seller @ Amwell Street, EC1

From first contact I felt I had a very competent person and team in charge of my sale. Marco clearly knows the area very well and has offered very sensible advice regarding the market and pricing to achieve optimal marketing conditions. I was fortunate to be put in touch fairly rapidly with a buyer and the closing of the sale went extremely smoothly.
  • Nigel
  • Seller @ New River Head, EC1

Christina was fantastic! A real trooper. Not only does she have in-depth knowledge of the sales process but she is also excellent at managing the psychological stress that can sometimes naturally creep up on both the sell and buy sides as part of the process.

Marco has got finesse and that unparalleled rolodex of customers.

I am very grateful to the two of them.

  • Kind Regards, Augusto
  • Seller @ City Pavilion, EC1

Having completed on our property sale today (St John Street) my wife and I wanted to provide some feedback regarding our experience of Hurford Salvi Carr, and specifically Sally White and Lisa Mason.

Introduced to me by Marco Fugaccia, Sally has been excellent to work with throughout the sales process, concluding in her finding us a cash buyer who offered the asking price. Sally’s quick responses to all of our queries and her friendly emails and phone calls meant that the experience of finding the right buyer was smooth from start to finish. We were of course delighted to get the asking price and I put this down to both Hurford Salvi Carr’s valuation and Sally’s clearly excellent negotiating skills.

Lisa could not have been more helpful and has been a real source of strength for us: a helpful guide, a highly efficient manager and always a listening ear. Lisa made a real point of making sure we knew she was available to speak with us whenever was needed, and managed what was quite an emotional process for us with tact and diplomacy. Lisa was everything we wanted from a sales manager, and we feel lucky to have had her support throughout.

Finally I must mention Marco Fugaccia and Sam Morton. Marco was introduced to me by a mutual friend and was friendly and efficient in getting the ball rolling on our sale, and Sam offered excellent communication and – along with Sally – was essential in getting the right kind of buyers through the door.

It is a huge testament to the strength of Hurford Salvi Carr that it attracts such excellent employees, and I would not hesitate to work with the team again – or recommend them to friends.

  • Yours Sincerely, Oliver Saiman
  • Seller @ St John Street, EC1V

A sincere thank you to Marco, Lisa, Sam and the team for achieving a fantastic result on the recent sale of our house at Woodbridge Street. They organised a carefully structured soft marketing period, followed by a full listing as the Spring peak began and achieved an asking price offer within 8 days from that listing – simply outstanding! A great team who provided insightful advice throughout the whole process, starting from the initial valuation, coupled with attentive, professional service.
  • Thank you! Adeep
  • Seller

We have been doing business with you for, must be nine years now… It is going to seem strange not having the association with our London property and staff at the Hurford Salvi Carr offices.
Our thanks go out for the professional services to the teams at the Sales office in St John street and the Lettings office, Clerkenwell, with special thanks to Marco who has been a pleasure to deal with over the years, his honesty, professional and friendly advice was always appreciated and thank you Lisa for your assistance in helping to close this sale finally.
  • Marie and Darcy
  • Landlords

Marco and the team were fantastic from start to finish – their advice on price and sales strategy was spot on and Alex’s help and support throughout the offer to completion process was exemplary. I can highly recommend Marco and his team for their professionalism and approach if you are thinking of selling your property.
  • Simon
  • Seller @ Kingsway Place, EC1

Many thanks for your assistance with selling my flat at West Smithfield.

I cannot fault the service that you provided, I had confidence in the team right from the start when I arrived unannounced in the office to enquire about selling my flat and Marco came straight out with me to view the flat. Christina kept me fully informed the whole way through the process. I have to say you all fully deserve any commission you get.

  • Mel Doherty
  • Seller @ West Smithfield, EC1

I have known Marco for many years through buying property in his area of Clerkenwell for ourselves or our children. He is simply the best and both my husband and I were both very impressed with the time he took to chat to us. His absolute honesty about his assessment of the market in relation to buying and selling properties also impressed us. He is the first person I think of when I want to buy or sell a property as I trust his judgement implicitly – something you cannot always say about Estate Agents
  • Tara Bose-Thorogood

I have sold two properties with Hurford Salvi Carr over the past 12 months. On one property I had an offer within days that was much more than the market value. Hurford Salvi Carr have a list of subscribers and the buyer came from this email list. It was an incredibly smooth transaction and the sale was completed within 5 weeks. Hurford Salvi Carr oversaw the entire process and made sure that both myself and the buyer had a very positive experience.
The other property was not so easy, with one prospective buyer pulling out just before exchange. However the property was quickly remarketed and another buyer was found within a month and at a better price than the previous buyer had offered.
I was not in the UK for either of the sales, but Hurford Salvi Carr took care of everything, making sure meters were read, post was collected and even arranged furniture clearance.
Delighted with their service, advice, knowledge of local market and total professionalism. I would recommend Hurford Salvi Carr in an instant.
  • Tom
  • Seller @ Margery Street, WC1X

Hurford Salvi Carr assisted me greatly when it came to the sale of my property. Being a first-time seller I am very happy with the process and the outcome. They provided quality advice to me on the market and what was achievable with my property, they marketed the property well, and were able to find numerous interested parties in a short space of time. There were some difficulties along the way, which the agents were able to resolve quickly and efficiently. Finally and perhaps most importantly – I was able to get what I was after. Thanks!”
  • Mark
  • Seller @ Spectrum House, N1

Thank you so much for all the fantastic support and hard work you all put into selling Ashby Street for us. We were really happy with all the support we received from you guys from start to finish of the process and Pete and I are so happy in our new home which we couldn’t have achieved without you guys. Of course we will right a testimonial for you-we’ll email to you ASAP
  • Best Wishes, Emily
  • Seller @ Ashby Street, EC1

Hurford Salvi Carr provided a first rate service for the sale of our central London property. They were able to secure an excellent price, very quickly, for our Central London property. They provided sound advice throughout the whole process, and managed it on our behalf while we were living abroad. We found Marco and his team to be professional, efficient, and very helpful throughout
  • Matthew Cochrane & Francesca Rannard
  • Seller @ Crescent House, EC1

Thanks very much to you and the team for all your efforts on our behalf. A very positive outcome.
Please pass on our thanks to Christina, Omar and anyone else involved.
  • kind regards, Greg & Caroline
  • Seller @ Nautilus Building, EC1

I am grateful to Marco and Omar for their help with the sale of my flat in the City. From the outset I was impressed with their detailed knowledge of the property market in the area. They were personable so I felt that I would be in good hands when they were liasing with potential buyers. A suitable buyer was found very quickly and Omar was available throughout the sale process to answer in a helpful manner any queries that I had. I would happily recommend the City office of Hurford Salvi Carr.
  • Many thanks, James
  • Seller @ Marlyn Lodge, E1

I would like to confirm that I have received excellent service from Omar this time and also on previous occasions. I bought a property through Omar 2 years ago and I was very happy with his style of interaction with me and others. This time when I decided to sell my property, I spoke to him. He was friendly and approachable. He got me the best price for the flat, understandably which made me happy.In the process he became a friend. I have also exchanged e-mails with you and Angela Kelly on several occasions. I found that you all are very approachable and friendly. I will not have any hesitation to recommend Omar and you all to my friends and colleagues. I am grateful for your service and will contact you again if and when I need your service. I would like to wish Omar and you all the best for the future.
  • Regards, Paul
  • Seller @ Globe View, EC4

We could not have been more delighted with your excellent advice and service. I don’t think we have ever experienced such a straightforward sale. Many thanks to you and Christina for all the help and support you gave us in achieving such a remarkable sum for our flat and in such a remarkably quick time!
  • Kind Regards, Minnie
  • Seller @ Bartholomew Apartment, EC1

We could not have been more delighted with your excellent advice and service. I don’t think we have ever experienced such a straightforward sale. Many thanks to you and Christina for all the help and support you gave us in achieving such a remarkable sum for our flat and in such a remarkably quick time!
  • King regards, Minnie
  • Seller @ Bartholomew, EC1

The outcome could not have been better.
You were professional and on the ball from day 1.
Thankyou very much.
  • Regards, Janet
  • Buyer @ Leather Lane, EC1

From the beginning of the process to the end, Marco and indeed his team acted efficiently, professionally and with the very greatest of care for me as an applicant. Whilst maintaining and managing their client. Not at one stage did I feel simply an applicant. I was informed about a flat prior to it being released onto the market – I viewed it and then I was able to make an offer. There was another interested party – i was kept in the loop throughout the period and indeed once our offer had been accepted Marco liaised with his client and us constantly – as well as speaking with our solicitor when necessary.

I could not more heartily support and endorse Marco Fugaccia as a reputable, capable and do anything selling agent.

  • MBR
  • Buyer @ Da Vinci House, EC1

Many thanks to Cora in particular without her courteous prompting we would not have achieved our Christmas target date.
Happy Christmas and all the best for 2014 to you all
  • Oliver
  • Sellers @ Tintagel Court, EC1

I was very happy. Cora in particular was superb. Once again I have been very impressed with your professionalism and superb service. You have a very good team.
  • Have a great Christmas, Michael
  • Buyer @ EC1

I have just completed both selling/buying transactions with Hurford Salvi Carr. Having worked with Marco and his team to buy my first flat in 2009, I had no doubts of choosing them as sole agent. From offer to completion process, mainly Christina, Cora, Marco and the rest of clerkenwell team have worked really hard and provided me with a great service again. They are extremely, effective, professional and making sure that all stages of the process done very efficiently. I would recommend Hurford Salvi Carr without any hesitation and hope to work with them again in the future.
  • All the best, Onur
  • Buyer

Marco and the team at Hurford Salvi Carr gave us great service. We found the initial engagement very easy after which they produced a very professional set of photographs and brochure. The team actively managed the visits, and we’re clearly at an advantage due to their in depth knowledge of the area and apartments therein. Happy to work closely with us they suited our style and we’d highly recommend them.
  • Thanks, Phil
  • Seller @ Kingsway Place, EC1

We have nothing but praise for your professional help and kind consideration with regards to the sale of our flat in the Barbican. Nothing was too much trouble and you completely understood our situation and that of our tenants.
Apart from this, the clever marketing of our property and excellent local knowledge helped us achieve an excellent price from a cash buyer.
We are so pleased to have chosen such a courteous and professional agency for the sale of our property.
We would have no hesitation in recommending you in the future and would certainly use you again if the occasion arose.
  • Many, many thanks again and wishing you all the best, Anna and Peter Pye
  • Seller

I was delighted with the service that I received from Marco and his team during the recent sale of my flat. From the initial valuation to the completion of the sale, the team were highly professional and generated significant interest in the flat resulting in a number of offers being received. The final sale price was higher than other estate agents had initially valued the flat at and represented the highest price ever achieved for similar 2-bed flats in my building.
  • Best, Richard.
  • Seller @ Globe View EC4

The delay to both exchange and completion was very irritating for me and I think frankly that it was avoidable but not in any way the fault of your firm – it seemed in fact that Cora was the only one who would bring any urgency to the transaction. The delays may well have just been down to the buyer being American and in America.

I was very happy with the Hurford Salvi Carr service. Particularly:

the photographs were excellent.

I liked having an individual agent (Cora) In charge throughout – I haven’t always had that – and I liked that she showed a lot of commitment to the job

support between agreed offer and sale completion was excellent and I’d like to praise Cora for that also.

The only negative I could have was that I expected more viewings than we got but I haven’t any actual complaint about that. I can imagine that the flat was awkwardly priced above the 4% stamp duty threshhold and that many people actually restrict their website searches to the £500000 3% limit.

Anyway, no complaints. Thanks for your help.

  • Regards, Bob.
  • Seller @ Bolt Court, Gouth Square, EC4

I am very happy with your service in relation to my purchase at America House. I found both Lisa and Marco to be very helpful in accomodating my requests for viewings/visits to the property prior to my purchase, in answering any queries I had regarding the property and keeping me informed throughout the purchase process. Importantly I also think you dealt with the vendor very well on my behalf given the longer length of time to complete than expected due to issues I had with my mortgage bank. I am also happy with the price that was negotiated with the seller. Finally, you have also been very helpful in pointing me in the right direction regarding a few issues since my purchase, which I appreciate greatly.
  • Kind regards, Vish .

We would like to express our thanks to Lisa especially and also to Marco for all your advice, support and help throughout the purchase of our new flat. As buyers after a long time, we were delighted with the personal, attentive service and effort that you provided us with to enable the whole process to progress smoothly. We loved that way you were always available to help with matters that did not necessarily concern you but you still contacted the relevant persons on our behalf to help us……which was really appreciated. We would not hesitate in recommending you to others and should we need to, look forward to using you in the future.
  • Many thanks once again, Aneeta, Daylesh, Nikhil and Meera.
  • America House

From initial valuation through to agreeing sales I found the service provided by Hurford Salvi Carr to be excellent. Everyone I dealt with was well informed, efficient and extremely helpful throughout the sales process. I have and will recommend them.
  • Speak soon, Daniel.
  • Corsham Street

Overall, we have also found nothing beats Hurford Salvi Carr’s local knowledge of the area, compared to other more broad based agents in our initial property search. Marco was extremely professional throughout our purchase, quickly updating both sides with developments. While survey issues mean that the transaction was slower than either party planned, Marco was helpful keeping everyone on track, and we would seek his services again – to buy or sell.
  • Damian Brewer
  • Seller - Brewery Sq

I have sold several flats in London over the last few years and have always been left with the feeling that I paid the Estate Agent for doing very little.

However, this was definitely not the experience I had this time around. From remaining remarkably cool when the first buyer pulled out to finding the best buyer through ‘sealed’ bids everything was handled to perfection.

I would also like to single Omar out for special praise. Rather than just waiting for the sale to take it’s own course, he chased the various solicitors every step of the way (even getting praise from my solicitor for his tact when ‘pushing’ ) and his intelligence and ‘can do’ attitude when dealing with the building’s agents.

Not only would I recommend Hurford Salvi Carr to any potential buyer but I will only be using them in the future. I will be using them for the sale of my flat in Angel Wharf in the New Year.

In summary brilliant service from a very motivated team.

  • Kind regards, Hal Pearson.
  • Angel Wharf

Sometime around early May 2012, we were looking for an agent to sell our apartment and stumbled upon Hurford Salvi Carr which coincidentally was also the agent managing the maintenance of our apartment building.

My youngest daughter, Mei Qi Woo, who was occupying the apartment at that time approached Hurford Salvi Carr and was introduced to Marco Fugaccia. Through the Skype interview, he was very impressive and the commission charged was reasonable so we decided to appoint Hurford Salvi Carr as our sole agent to sell our apartment.

Mei Qi was in the midst of vacating the apartment as she was leaving London and returning to her home in Singapore. After Hurford Salvi Carr was appointed, she cleared the apartment so that it could be sold and handed the keys to Marco.

Marco was given the instructions to sell the apartment for £550,000 either fully or partially furnished.
After our tenant moved out on 26 May Marco made arrangement to take photos and put the apartment on the property websites for sales.

After a few weeks of viewing, Marco came back to inform us that there was an interested buyer who has offered £525,000 for the apartment fully furnished. After considering that there was no need to get rid of the furniture and that it was a reasonable offer, we decided to accept it and inform our lawyer, Christine Tagforci from Wedlake Bell LLP to handle the legal aspects of the sale. Then the lawyers on both sides began quite a substantial exchange of information.

However, sometime in July, Marco handed our case to his assistant, Lisa Mason. It was also at this time that we were informed that there was leakage in the main water supply pipe to the boiler. The maintenance agent and the contractor took a few weeks to identify and ratify the leak. During this time, water had seeped into the apartment and since there was no one in the apartment to dry the water, the parquet flooring in the apartment had been seriously damaged. Though Lisa’s responsibility was only acting as a house agent, since we were not living in London, she initiated and arranged with their maintenance department and the contractor to have the parquet dry up with a humidified. After this, she got in touch with her maintenance department to arrange for few contractors to come to our apartment to view the damage and give an estimate of the cost of repair. She did not know that she had to spend so much time and make tremendous effort to arrange for this although she and the maintenance department belonged to the same company, Hurford Salvi Carr. She had to resort to ask us as owners to contact their maintenance department directly after not getting any attention for nearly five week of trying. In the end, we have to threaten the maintenance department that the insurance company is delaying the completion of the sale and that they have to be responsible for any financial loss incurred and that we have to take legal action if the sale is aborted as it is unacceptable that they are taking so long. After the email was sent out, the maintenance department responded quickly and arranged for the Loss Adjuster to assess the damage. Another week had to pass to obtain approval from the insurers and after that, to arrange for the contractor to start the repair work. Please note that the arrangement for the Loss Adjuster to view the apartment, getting approval from the insurers and getting the contractor to start work was all arranged by Lisa. She also arranged for the apartment to be cleaned and for the purchaser to take a final view of the repaired and cleaned apartment in a good light so that the sale could be completed on 19 Oct 2012. Lisa is a very conscientious, meticulous, hardworking and responsible person.

We would like to give her all the credits for the sale to be completed as fast as possible especially the fact that we were not around to take charge and arrange for a number of things and she did it willingly without any complaints. We would also like to put on record to recognise her effort in being able to hold the buyer’s interest during the long period when there were so much to be done in the apartment. We would like Hurford Salvi Carr to take note of her effort and give her a good appraisal we would also like to put this in writing and Hurford Salvi Carr can use our testimonial and show it to any vendor who is considering of using their services, especially those who are not residing in London.

Finally, we would like to thank Marco for finding us a buyer and for Lisa for all her efforts in getting the sale to be completed.

  • Thank you and regards, Siew Cheng Woo.
  • Eastone Apartments, Lolesworth Close, E1

I have found dealing with the team at Hurford Salvi Carr a delight. From the first engagement in providing guidance on the market and price to offer my property they have been helpful, friendly, expert and diligent. I received offers for my property within 24 hours of details being loaded onto the website. I was advised by Hurford Salvi Carr not to accept any and move to a sealed bid process. I accepted an offer significantly above the asking price. Hurford Salvi Carr vetted the purchaser and kept me informed all the through the until exchange and completion
  • Best wishes, Andrew.
  • Hatton Gardens

Dear Marco,

We have been very satisfied with the service you and your colleagues, particularly Caroline, have provided. Communication has been good, and your team was active in resolving one or two hiccups along the way, through discussions with the relevant parties. We found the service provided by you and the team to be of real benefit during the transaction. In addition, you were unfailingly polite and reassuring. We will happily recommend Hurford Salvi Carr to others (if it is ever in our power to do so).

Here is our biggest compliment: we wish you would open a Paris office so we could also buy through you.

  • With all best wishes and many thanks, Marianne & Nicholas Marsh.
  • Seddon House