Hi Sebastian
I am fine thank you and settling in just nicely. It was a shame I couldn’t pick up the keys from you personally, I wanted to convey my thanks to you in person for your professionalism and patience in dealing with this difficult transaction.

In the preceding fourteen months prior to finding the property I had dealt with numerous agents and been shown a number properties that were under offer already; this led me to wonder what would happen once I myself had an offer accepted.

The day after we agreed the sale price for the property I received an unprovoked email from you assuring me that all further viewings had been cancelled and the status on the website changed to “under offer”; Believe me when I say this was extremely well received, this email also turned out to be the first of a string positive and constructive correspondences from you despite the many complications and delays throughout the purchase.

I would not hesitate in dealing with you again as a vendor or purchaser or recommending you to anyone I know.
Once again many thanks.

  • Kind Regards, Darren.
  • Buyer @ Branch Road, E14